1) What is Wattera
WATTERA is a pioneering force in home automation, offering a suite of cutting-edge IoT devices that transform your living space into a hub of intelligence, efficiency, and effortless convenience. Our innovative products are crafted to elevate your home's functionality, streamlining your life with seamless automation and intelligent control.
2) What cutting-edge smart devices does Wattera offer?
Our product lineup includes intelligent retrofit switches, brilliant smart bulbs, clever smart
plugs, vibrant smart LED strips, and sleek smart downlights. Each device is carefully
crafted to elevate your home automation journey, bringing you closer to a seamlessly
connected living experience."
3) How do Wattera smart devices work their magic?
Our devices seamlessly link to your Wi-Fi network, empowering you to command them
from anywhere using our intuitive mobile app. Plus, you can sync them with popular voice
assistants like Amazon Alexa or Google Assistant for effortless, hands-free control –
because smart living should be easy and fun!
4) What benefits can you expect from Wattera products?
Our smart devices deliver a trio of advantages: energy efficiency, ultimate convenience,
and bolstered security. Enjoy remote control over lighting, appliances, and more, create
custom schedules to fit your lifestyle, and stay informed with timely notifications – all
designed to give you greater control and peace of mind.
5) Can I DIY the installation of Wattera products?
Absolutely! Most of our products are designed for hassle-free installation, and we back
you up with detailed guides and dedicated customer support. Whether you need help
with setup or troubleshooting, we're here to ensure a smooth experience.
6) Do Wattera products play nice with other smart home systems?
You bet! Our devices are built to integrate smoothly with leading smart home ecosystems
like Google Home and Amazon Alexa, making it easy to incorporate them into your
existing setup.
7) What's the warranty coverage for Wattera products?
We've got you covered! Our products come with a standard warranty. For the full scoop
on what's included and the terms, check out our warranty policy – we'd be happy to have
you review it.
8) Need help from Wattera’s customer support?
We're just a message away! Find our contact details on the website, and our friendly team
will be happy to answer your questions or tackle any issues you're facing.
9) Do you have a mobile app for controlling Wattera devices?
Yes, we offer a dedicated mobile app “Wattera smartlife” that allows you to control and
manage your Wattera devices from your smartphone or tablet. You can download it from
the App Store or Google Play Store.
10) Do WATTERA products work with both iOS and Android?
Absolutely! Our mobile app is designed to be compatible with both iOS and Android
devices, so you can enjoy seamless smart home control regardless of your preferred
platform.
10) Do WATTERA products work with both iOS and Android?
Absolutely! Our mobile app is designed to be compatible with both iOS and Android
devices, so you can enjoy seamless smart home control regardless of your preferred
platform.
11) What is the use of admin PIN in the Wattera smartlife app and can I reset the admin PIN?
The admin PIN is the master control required to operate all key features on Wattera
smartlife, like Add / Modify / Delete devices, scenes, and users. Admin PIN can be
accessed from the Profile section in the side menu of the Wattera smartlife app.
* To reset admin PIN, go to Side-menu > Accounts > Admin Mode and Select the Forgot
PIN option. Follow the instructions prompted on the screen.
* To change the admin PIN, go to Side-menu > Accounts > Admin Mode and select the
Change PIN option. Follow the instructions prompted on the screen.
12) Is it possible to replace an existing device added on the Wattera smart life app with a new one?
Yes it is possible if the device supports Replace functionality, you would see an option
named Replace under 3 dots menu of the device.
Go to the Device Details screen and select 3 dots menu, if Replace option appears then
that specific device can be replaced with another to re-use the set automation rules and
scenes. Just follow the onscreen instructions to replace the faulty offline device with a
new device with the same make and model number.
Please Note: This functionality works only if the device is offline.
12) Is it possible to replace an existing device added on the Wattera smart life app with a new one?
Yes it is possible if the device supports Replace functionality, you would see an option
named Replace under 3 dots menu of the device.
Go to the Device Details screen and select 3 dots menu, if Replace option appears then
that specific device can be replaced with another to re-use the set automation rules and
scenes. Just follow the onscreen instructions to replace the faulty offline device with a
new device with the same make and model number.
Please Note: This functionality works only if the device is offline.
13) Can I delete the smart home devices from the Wattera smartlife app?
Yes. To delete the device, go to the Device Details screen, tap the 3 dots menu and select
the Delete option. The device will be removed from the user’s list of smart devices.
14) How can I add a smart device shortcut tile on the main page under the Wattera smartlife app?
For quick access to favourite smart devices added to the Wattera smartlife app, tap the 3
dots menu of Device Details page and select the Edit option. On the Edit Device page,
enable the Quick access on Dashboard option. Shortcuts are created locally on the
mobile devices and will need to be re-created every time the mobile device is changed.
15) What should I do if no Wi-Fi device is found during the scanning process?
You should ensure that your Wi-Fi device is in the pairing mode and your mobile device
with the app is near to it. Wi-Fi devices can only be added when the pairing mode is
enabled.
16) Can I connect the Wi-Fi device using a 5 GHz Wi-Fi network?
No. The current Wi-Fi devices work only with 2.4 GHz Wi-Fi network and will not be able
to connect to a 5 GHz network.
17) Do the Wi-Fi devices support Wi-Fi reconfiguration and addition to a new router?
Yes, both Wi-Fi settings change and router change are supported by the Wi-Fi devices
and can be done through the following steps:
Enable the Network Change mode of the WiFi device. Check device manual for more
details.
On the Device details screen, tap the 3 dots menu and select the Wi-Fi Settings option.
Re-configure the network credentials i.e. Wi-Fi SSID or password.